Personal Data Policy

Key Principles and General Rules of the Protection of Personal Data & Data Sharing.

 

Key principles and general rules of the protection of personal data:

Saja Hospitality Solutions has an Information Privacy Protection Policy for websites and its relevant systems and solutions. This policy is compatible with users’ personal data protection legislation, which is subject to Personal Data Protection law. This policy aims to set controls related to privacy and protection of SAJA HOSPITALITY SOLUTIONS customers’ personal identification and sensitive and saved information.

 

SAJA HOSPITALITY SOLUTIONS makes its website users and visitors information confidentiality a top priority. The portal administration does its best to provide a high-quality service to all users. Privacy and confidentiality of information set out below shall be deemed a part of SAJA HOSPITALITY SOLUTIONS’ website usage terms and conditions.

 

SAJA HOSPITALITY SOLUTIONS does not collect personal information about you when you visit its portal unless you specifically and knowingly opt to provide such information to us. If you opted to provide your information, we shall only use it to complete your request for information or services according to all stated in such policies. By using the SAJA HOSPITALITY Portal, you agree to this Privacy and Information Confidentiality Policy.

 

Visitors and users of the website shall constantly review privacy and information confidentiality’s terms and principles to be informed by any updates made thereto. Bearing in mind that website administration shall not be liable to announce any updates made to such terms and principles. Using the SAJA HOSPITALITY website means that you have reviewed and approved such terms and principles and any amendments constantly made thereto.

 

SAJA HOSPITALITY is under no circumstances accountable for any direct, indirect, incidental, consequential, special, or exceptional damage that arises from the use or inability to use the website.

 

Personal Information Security:

The Privacy and Confidentiality of Information document has been prepared to help visitors and users understand the nature of data collected from them when they visit the website and how to deal with it.

Website administration shall take the proper and appropriate procedures and measures to maintain the personal information it has in a safe manner that guarantees that it is protected from loss, unauthorized access, misuse, or unauthorized modification and disclosure. Among the most important measures taken by SAJA HOSPITALITY to protect visitors’ personal information:

Strict measures and procedures to protect the security of information and technology that we use to prevent fraud and unauthorized access to our systems.

Regular and periodic updating of protection procedures and controls that meet or exceed the standards.

Our employees are qualified and trained to respect website visitors’ personal information confidentiality

Adherence to the relevant controls, standards, and rules issued by the National Cybersecurity Authority and providing the best recognized cybersecurity practices and standards.

Develop an incident response plan to ensure any data breach is effectively dealt with.

 

Personal Information Collection:

Once any user visits the SAJA HOSPITALITY website, SAJA HOSPITALITY servers shall record such user’s IP address, as well as the visit’s date and time, in addition to the URL of any website from which the user is referred to the SAJA HOSPITALITY website.

 

Most websites, once they are visited, put a small file on the visitor’s hard drive (the browser). This file is called “Cookies.”. Cookies are text files that contain information that allows the website that placed them to retrieve them when they are needed during the user’s next visit to the website. This information saved includes:

• Remembering username and password.
• Saving the page settings, if available on the website.
• Saving colors selected by user.
• The unavailability of voting more than once for the same user.

If the request is unjustifiably repetitive or requires extraordinary effort to implement, It is possible that the request will not be processed, and you will be notified of this

Correction of personal data: Individuals have the right to request the correction of any inaccurate or incomplete personal data. The correction process must be clear and easy, and the company/hotel must keep records of what was performed on the personal data.

If personal data is collected directly from someone other than its owner, we will, within a period not exceeding (30) days, take the necessary steps to inform the personal data owner and the source from which the personal data was obtained.

Personal data shall be destroyed in any of the following cases:

• In implementation of the request of the personal data subject.
• If the personal data is no longer necessary to achieve the purpose for which it was collected.
• If the personal data subject withdraws his consent to the collection of his personal data.

 

Visitors may not have to enter the password in every visit, as the website system will be able to discover it through cookies, or it may prevent the user from re-voting if he has already voted, and so on. Accordingly, the SAJA HOSPITALITY website will use the information existing on the cookies for its own technical purposes when it is repeatedly visited. Further, the website may change the information contained in the cookies or add new information whenever you visit it.

If you used a direct app or sent an email to us through the SAJA HOSPITALITY website providing us with personal data, we may share the necessary data with other entities or departments. This is to serve you more effectively, and we will not share your personal data with non-government entities unless authorized by competent authorities to perform specific government services. Submitting your data and personal information through the SAJA HOSPITALITY website means that you fully agree to the storage, processing, and use of such data by Saudi authorities. We have the right, always, to disclose any information to competent authorities, when required, in order to abide by any government law, regulation, or request.

You shall be fully accountable for the completeness, correctness, and authenticity of data that you send through this website. 

Your Privacy Protection:

 

To be able to help you protect your personal information, we recommend the following:

• Contact us immediately when you suspect that someone has access to your password, use code, PIN, or any other confidential information.
• Refrain from giving confidential information via the telephone or Internet unless you know the identity of the person or party receiving such information.
• Using safe browser when accessing the Internet, along with closing non-used applications on the Internet, and ensuring that anti-virus software is always updated.
• If you have any inquiries or views about privacy principles, you can contact us via Contact Us Form on the Contact Us page.
• To preserve your personal data, electronic storage and sent personal data will be secured by using appropriate security technologies. (Example: using strong and complex passwords)
• Be careful of unknown or suspicious links and avoid clicking on them.
• Regularly check the information companies hold about you and ask for it to be corrected when needed.
• Stay up-to-date on laws and policies relating to data protection and your rights as an individual.
• In cases where the subject of personal data is incapacitated or incapacitated, his legal guardian shall have the right to exercise his rights on his behalf.

 

 

 

Sending Emails:

When you inquire or request information about specific service, or if you provide additional information using any means of communication with SAJA HOSPITALITY, whether electronic or non-electronic, such as requesting inquiries on our website, we will use your email address to respond to your inquiries. Also, your email address, messages, and our responses thereto may be saved for quality control, legal and regulatory purposes.

Avoid sending personal or sensitive information via e-mail, pay attention to security notices from the e-mail service provider, and verify the validity of the mailing address before sending to avoid sending information to an unwanted party.

 

Key Principles and General of Data Sharing:

We provide publishable data from its correct sources and ensure that it is not duplicated or inconsistent with any other data

We provide data for justified practical objectives aiming to achieve public interests without causing any harm to entities’ activities, individuals’ privacy or environment’s safety.

The authority to access data by properly qualified and trained individuals

All information required for data exchange shall be shared, including required data, the purpose of collecting it, means of transmission, and storage methods. Controls used for protecting such data and its disposal mechanism.

The security controls stipulated in the Data Sharing Agreement shall be applied.

Appropriate security controls shall be applied to protect and share data in a safe and reliable environment in accordance with relevant laws and legislation.

Ethical practices shall be applied during data sharing processes to ensure that it is used under a framework of fairness, integrity, honesty and respect.

Data sharing processes are periodically reviewed to ensure compliance and new practices

Ensuring that there are clear agreements in place with recipient parties outlining how data will be used and protected is provided.

For further information about Key Principles and General Rules of Data Sharing, please check:

National Data Governance Policies issued by SDAIA

• Relevant legislation
• E-transactions Law
• Anti-Cybercrime Law
• Essential Cybersecurity Controls